Troubleshooting
- How do I reset the Sengled hub?
- How do I reset a Sengled Smart LED bulb?
- Hub is Offline // Having Difficulty Adding
- I scanned the QR code on the bulb and the Sengled Home app reads, "This device is either not a Sengled WiFi bulb or is not supported." What is going on?
- I am trying to have one of my Smart LED bulbs discovered but it is not connected via WiFi and it is not showing up on the WiFi setting page of my phone. What is going on?
- I scanned the Element box QR code and it said it was not a Sengled product. What do I do?
- Trouble Adding Hub After Reset
- How do I reset the Sengled Smart Sensor?
- I’ve reset the Element Smart Plug and still can’t pair it with my App. What can I do?
- The setup procedure for the Smart Plug did not work. What can I do?
- How do I reset the Sengled Smart Plug?
- How do I reset the Smart LED Multicolor Light Strip?
- I gave my Sengled Smart hub/bulbs to a friend, but now they don’t work even though they worked for me. Why is this?
- I can't seem to add my hub using WPS mode. Why isn't it working?
- My hub isn't showing up in the app when I try to add it. Why is this?
- It's taking longer than usual for my lights to respond when I adjust them with the app. Will resetting the bulbs and hub help?