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How do I reset the password for my Sengled Home app?

Press the “Settings” tab at the bottom of the “Home” screen.

 

Then, tap on the email address associated with your account. From here, you will be on the “My Account” screen.

If you remember you password, press “Change Password”; if you do not remember your password, press “Sign Out”.

 

If you pressed “Change Password”:

You will be on the “Change Password”, you will be a screen where you can type in the old password. From there, type in the new password twice, then press “Save”.

 

If you do not remember your password and pressed “Sign Out”:

From here, press “Agree” to sign out and you will be redirected to the login page of the Sengled Home app.

 

Type in the email address that is associated with your account. Be sure there are no spaces in front or behind the email address (some devices will automatically provide an option to auto-enter the email address; this can cause a space behind the email address or in front of it.) 

After you type in the email address, press “Next.”

This will send a confirmation code to the email address that is associated with your account. Check that email for an email from services@sengled.com. The email will be titled "Verify Code."

Be sure to check the junk/spam folder of your email in case the email ends up there. If you are checking the email from a phone and do not see it after refreshing the browser/app from which you are checking your email, please check your email from a computer.

Please note, having multiple conformation codes sent to your email will make the previous codes invalid. A timer will show on the verification code screen to indicate how long you have to provide the code.

 

Once you see the confirmation code email, type in the confirmation code exactly as it appears in the email.

Once you are done, press “Next”.

 

After putting the confirmation code in and press “Next”, you will have to type in a new password. Be sure the password meets the requirements as described at the top of this page.

Once you are done, press “OK” and your password will be changed. You will be redirected to the login screen of the Sengled Home app. From here, you can type in the new password and login to the Sengled Home app.

 

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