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I can control my bulbs in the Element app, but when I ask Alexa to control them, it doesn't work. What's going on?

First, ensure that Alexa has discovered all of your devices. Merely linking your Element account with the Amazon Alexa app is not sufficient. Go to the Smart Home tab in the Amazon Alexa app and check to see if any of your Element bulbs are offline.

Also, please note that if you have renamed the bulbs in the Element app, you will have to ask Alexa to discover your devices again. Alexa will be unable to respond to the new device names until you have asked Alexa to re-discover your devices.

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