Menu

What happens if I have enabled automatic payments and my credit card expires or is declined?

At the beginning of the next billing cycle, your cloud plan will revert back to the 1-day cloud storage plan as a result of your invalid credit card. We will send you an email notifying you of the payment failure and you will be able to regain your old plan or purchase a new one by going back to the payment portal and entering your valid credit card information.

Was this article helpful?
>Yes, it was!
>Not really
Great! Thanks for your feedback :)

Can't Find What You're Looking For?

Send us a message