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Why are my bulbs still appearing in the app as “online” even after I turned them off?

If the bulbs are too far away from the hub when they are switched off, they will not have enough power to send a signal that reports their status as "off". Also, if they are controlled by a dimmer switch, they may not report themselves correctly. However, the Sengled cloud checks the status of Element bulbs from time to time. If the Sengled cloud fails to hear from a bulb after 27 minutes have passed, it will report the bulb as "offline."

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