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About Hubs

  • You can add up to 50 bulbs to one Element hub.
  • The typical range of our hubs in residential settings is 50-180 feet (15-55 m)
  • After adding a hub in wired mode, you may unplug the Ethernet cable, move the hub to another location in your house and use it wirelessly.
  • The app will usually detect a hub as "offline" within 60 seconds of it being powered off.
  • If the hub is reporting the wrong state, (e.g. "offline" when it is powered and "on") you can refresh its status by going to the device list in the app and swiping down.
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