Resetting a Hub

  1. Ensure that the hub has been removed from any previous Sengled Element accounts. If the hub is still associated with an account, navigate to the device tab, then delete the hub in question.
  2. If there is an Ethernet cable attached to the hub, remove the cable from the hub. If not, continue on to the next step.
  3. Turn the hub off and then turn it on again and wait for 30 seconds. Press and hold the reset button on the side of the hub for 8 seconds (you may use a pen or pencil to do this if it is easier). Please note that you must wait for 30 seconds otherwise the hub may not reset properly.
  4. If successful, the middle LED indicator on the hub will flash eight times.
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