Resetting the hub and bulbs will not help in this situation. Instead, turn the hub and bulbs off and then on again. It could be that interference from other wireless devices is impeding the signal from the hub to the bulbs. Additionally, check that your internet connection is working properly.
- How do I reset an Element bulb?
- How do I reset the Element hub?
- Will the Element PAR38 be triggered by motion events during the day?
- I scanned the Element box QR code and it said it was not a Sengled product. What do I do?
- What is the white color temperature range for Element Color Plus?
- Can I add multiple hubs to the same account? If so, how many?
- What is the recommended distance between the hub and the bulbs?
- Can multiple devices control the Element bulbs simultaneously?
- After turning the Element bulb off using a wall switch, how long will it take for its status to be updated in the app?
- Why are my bulbs still appearing in the app as “online” even after I turned them off?
