1. Ensure that the hub has been removed from any previous Sengled Element accounts. If the hub is still associated with an account, navigate to the device tab, then delete the hub in question.
2. If there is an Ethernet cable attached to the hub, remove the cable from the hub. If not, continue on to the next step.
3. Power off the hub and then power it back on and wait 60 seconds. Then press and hold the reset button on the side of the hub for 8 seconds (you may use a pen or pencil to do this if it is easier). Please note, you must wait 60 seconds or it may not reset properly.