We strongly recommend for you to setup Snap within 10 feet of your router.
Ideally, your mobile device, router, and Snap would be in the same room. Only after the initial pairing do we recommend for you to move the Snap to its final location.
For a more detailed guide on how to set the camera up, please see our tutorials:
Installing a Smart LED with Security Camera (Snap): https://support.sengled.com/hc/en-us/articles/360020525533-Installing-a-Smart-LED-with-Security-Camera-Snap-
Installing a Smart LED with Security Camera G2 (Snap 2): https://support.sengled.com/hc/en-us/articles/360020524433-Installing-a-Smart-LED-with-Security-Camera-G2-Snap-2-